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OpenWeb - Welcome Home!

Capped Unshaped ADSL/VDSL

Full Speed, Unshaped Broadband

Runs at the speed of your line!

Premium Broadband Bandwidth

Cheapest ADSL in SA!

Instant Activation! Take the account monthly or as a Once-Off!

80GB Capped Unshaped ADSL
R 129 /M
200GB Capped Unshaped ADSL popular
R 249 /M
300GB Capped Unshaped ADSL
R 345 /M
400GB Capped Unshaped ADSL
R 449 /M
600GB Capped Unshaped ADSL
R 600 /M
800GB Capped Unshaped ADSL
R 800 /M
Super Fast ADSL/VDSL Data

Runs at the speed of your line

When you buy an OpenWeb Capped Unshaped account, you will realize what REAL internet access should feel like.  This product runs at the speed of your line, whether it is a 2Mbps or 100Mbps line.  Never be slowed down again!

Premium Uncapped Broadband

Full Speed, Always.

Our network was built with performance in mind.  As long as your ADSL / Fibre line plays ball, you will always get FULL speed on your account, whether it is a 2Mbps or 1000Mbps!

Incredible Support

Everyday

We are proud of our Incredible Support.  We strive to offer personal, friendly and pleasant Technical Support whenever you need it most.

Works on any DSL/VDSL Line

AT SUPERFAST SPEEDS

We have crafted our DSL network over 12 years and are proud of our accomplishments.  We have an amazing technical team that nurture and love the network like their own child.  This translates into great speeds and virtually always-on access.

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avios

Transfer your ADSL line to us and collect 1000 Avios

Collect 1000 Avios for transferring your ADSL line to OpenWeb. Avios turns your everyday shopping into unforgettable experiences. To read through the Avios Terms of Service, kindly visit: http://openweb.co.za/avios-terms/

For OpenWeb / Avios queries, kindly email our dedicated Avios Helpdesk: avios@openweb.co.za

Link your British Airways Executive Club with OpenWeb to collect Avios

Our easy to use client panel allows clients to add their British Airways Executive Club details. Now you can enjoy high speed internet access with OpenWeb and collect Avios with your British Airways Executive Club.

For any queries or for more info, kindly email our dedicated Avios Helpdesk: avios@openweb.co.za

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PLUS GET THESE

FEATURES

1

FREE EMAIL ADDRESSES

Your account includes 2 x FREE @openweb email addresses backed by our world-class network.

2

PAYMENT

You are able to pay via credit card or debit order for your convenience.

3

FREE Concurrents

Buy 1 x account and connect up to 4 x ADSL / Fibre lines to the account, at no extra charge.

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4

CLOUD POWER

We have built our DSL network on the cloud offering extra redundancy.

5

technical support

We offer support via email or telephone when you need it most.

6

REDUNDANCY

Our network was built with redundancy in place.  For every backup we have, we have a backup backing up that backup.  We believe in quality over quantity.

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customers

testimonial

FREQUENTLY ASKED

QUESTION & ANSWERS!

01

We are blushing a bit here.  We feel that if you promise something, you must deliver.  We promise only what we can deliver and over-deliver on!  Our packages have been created to be easy to understand.  We have tried to cut out all the technical jargon and make it a joy to own Broadband.  So many ISP’s hide behind their technical terms and never really tell you what the account you are paying your hard earned cash for is capable of.  We are open, honest and transparent about each of our products.  We also believe our Support is pretty darn good.  We invest in only the top technical staff that love our customers as much as we love you.

02

If you have any further questions, please email support@openweb.co.za

03

You would receive a cancellation reference number; this number would then be used should you want to follow up on the progress of your cancellation.

04

To Cancel your ADSL account and the associated debit order go here (www.openweb.co.za/cancellations) and fill in all the required details.

As per Section 8 of Openwebs ‘terms’ we require one (1) calendar months’ notice.
(http://openweb.co.za/terms-conditions/)

05

High latency and packet loss is not caused by the Data account (OpenWeb account). Our network has not experienced latency or packet loss for a number of years now. Also, our shaping does not increase latency, ever.
High latency and / or packet loss is almost always caused by a fault on the Telkom side, or the client hardware side.
Kindly call Telkom on 10210 and have them further troubleshoot with you.
If this comes out clear, kindly try using a different router with a LAN cable directly connected to the router. Do not use Wifi during testing.

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