Order Number OpenWeb Reseller Signup - Uncapped ADSL Line and Data Kindly complete the below details in order to create your new OpenWeb Broadband account: Reseller Note: Please enter your details below in order to qualify for your reseller discount. Name and Surname: * Email Address: * ID Number / Passport Number: * Mobile Number: * Which package would you like to buy? *4Mbps ADSL Line and Data - R449 *10Mbps ADSL Line and Data - R639 *20Mbps ADSL Line and Data - R749 *40Mbps ADSL Line and Data - R929 Would you like to purchase one of our Booster Packs? No Thank-you. After-Hours Streaming Booster Pack - Get Unshaped Streaming daily from 19:00 to 07:00 - R49 per month (Collect 500 Avios) 24 / 7 Streaming Booster Pack - Get Unshaped Streaming 24 / 7 - R99 After-Hours Gaming Booster Pack - Get Unshaped Gaming daily from 19:00 to 07:00 - R49 per month (Collect 500 Avios) 24 / 7 Gaming Booster Pack - Get Unshaped Gaming 24 / 7 - R99 per month (Collect 500 Avios) 24 / 7 Gaming + Streaming Booster Pack - Get Unshaped Gaming and Streaming 24 / 7 - R149 per month (Collect 500 Avios) OpenWeb offers Booster Packs that will Turbo Boost your internet experience. Select one of our Booster Packs to turn your line into a Bandwidth Hero. The Booster Pack will be totaled with your monthly bill. Would you like a Month to Month or 24 Month Contract? * 24 Month Contract - FREE Installation and Router Month to Month - R2899 Once off Installation cost and Router We offer Month to Month and 24 Month Contracts on this product. Full Client Installation Address: * Clients Full Name and Surname: * Clients Full Name and Surname is required for Installation. Clients Mobile Number: * We require the clients mobile number to schedule the line installation appointment. Payment Method * Debit Order Credit Card How would you like to pay for your account? Using a debit order or credit card? Electronic Debit Order / Credit Order Mandate: Abbreviated Name as Registered by the bank: OPENWEB This signed Authority and Mandate refers to our contract dated (“the Agreement”). I/We hereby authorise you to issue and deliver payment instructions to your Banker for collection against my/our above-mentioned account at my/our above-mentioned Bank (or any other bank or branch to which I/we may transfer my/our account) on condition that the sum of such payment instructions will never exceed my/our obligations as agreed to in the Agreement and commencing on 2025-12-02 23:32:57 and continuing until this Authority and Mandate is terminated by me/us by giving you notice in writing of one calendar month. Cancellation requests can be lodged at this URL: http://www.openweb.co.za/cancellations - I will ensure that I receive a Cancellations Reference Number and that my Cancellation will only be processed if the latter number has been received. The individual payment instructions so authorised to be issued must be issued and delivered as follows: monthly on the 1st working day of each month. In the event that the payment day falls on a Sunday, or recognised South African public holiday, the payment day will automatically be the preceding ordinary business day. If there are insufficient funds in the nominated account to meet the obligation, you are entitled to track my account and re-present the instruction for payment as soon as sufficient funds are available in my account. I / We understand that the withdrawals hereby authorized will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction. Mandate I/We acknowledge that all payment instructions issued by you shall be treated by my/our above-mentioned Bank as if the instructions have been issued by me/us personally. Cancellation I/We agree that although this Authority and Mandate may be cancelled by me/us, such cancellation will not cancel the Agreement. I/We shall not be entitled to any refund of amounts which you have withdrawn while this Authority was in force, if such amounts were legally owing to you. Assignment I/We acknowledge that this Authority may be ceded or assigned to a third party if the Agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party. I confirm that I have a working Telkom ADSL line installed. We have read and agree to the OpenWeb Terms of Service available here: http://www.openweb.co.za I hereby authorize you to engage the services of Credit Intel, a collection agency, if outstanding amounts owing to you (OpenWeb) has not been settled by myself within one month. 5B. ADSL/VDSL Terms of Service: 5B.1. All hardware supplied by Openweb will include a 12-month manufacturer’s warranty. Faulty hardware will be swapped out for a once off courier cost of R199 per incident. 5B.2. All Openweb ADSL/VDSL packages are rendered on a “best-effort” basis. ADSL/VDSL line performance and associated data speeds cannot be guaranteed. Performance/speeds are reliant on many factors such as but not limited to distance from the Openserve Exchange, quality/age of the infrastructure and the signal to noise ratio of the ADSL/VDSL line. etc See clause 4.5. 5B.3. The early cancellation of any fixed term ADSL/VDSL contract is allowed (as defined by Section 14 of the CPA 2008) but the user will be responsible for an early cancellation penalty. [The reason this penalty exists is because Openweb is obligated to conclude 24-month contract/s on ADSL/VDSL services which include ADSL/VDSL line and hardware]. 5B.3.1 Early cancellation penalty fee – A user will be charged 3 x normal monthly subscription. In the event that Openweb provides hardware the user shall be held liable for the full remainder of the hardware cost for the contract term R2999. Alternatively, the hardware may be returned to Openweb at the users expense via courier, the device must be in a good technical and cosmetic condition, it must be in the original packaging, include all cables, power supply unit, documentation and the device itself. 5B.4. All ADSL/VDSL services where line installation/rental, ADSL/VDSL data and hardware are included/bundled are subject to a 24-month contract. 5B.5. Bandwidth caps included in monthly subscription will be replenished on the 1st of every month. 5B.5.1. Capped account ‘top-ups’ can be purchased at any time, payment is tendered via Credit Card. 5B.5.2. Users will be billed for the total volume of data both sent (TX) and received (RX). 5B.6. Any unused monthly data shall be forfeited at the end of every calendar month (Data is not carried over to the next calendar month); 5B.7. Should a user sign a contact during a month other than on the 1st, the data and the billing will be done pro-rata accordingly for the remaining days of the particular month and the User will be billed along with the first full calendar month billing; 5B.8. Add on bundles will be valid for 30 (thirty) days. (As an example, should a user purchase an Add on bundle on the 25th of July, the Add on bundle will expire on the 24th of August at 23:59). 5B.9. Any unused Add on bundle/Value added service shall be forfeited at 23:59 on the expiry date. 5B.10. Upon reaching the data limit/cap for the month, the User will be required to ‘top up’ in order to continue normal service. 5B.13. Failure to adhere to agreed delivery arrangements with the courier company may result in a shipping penalty of R199.00 been charged and further cancellation of the agreement. 5B.14. Failure of the delivery company to reach the user in five attempts to make delivery arrangements will result in cancellation of the agreement and a service fee of R999 be billed to the User. 5B.15 In the event that equipment has to be swapped out the once off installation and / or decommission fee applicable (R400) to the required bandwidth may apply. 5A.16. It is the user’s responsibility to fully insure the hardware for theft and damage. The user is fully liable for the replacement cost of the router if stolen or damaged. 5A.17. The hardware remains the property of Openweb at all times. The user is deemed to be renting the hardware from Openweb. Upon the cancellation of the service, after the initial 24-month period has lapsed, the hardware must be returned to Openweb or may be purchased for a once off fee of R149.00. 5A.18. Hardware will be dispatched and ADSL/VDSL lines will be installed only once the required payment is made in full in advance for the 1st month. Installation is subject to Openserve/Telkom and may take 15 -21 working days from when payment is received. Agreement reference number is: 04581 By typing in your Name in the below box, you Electronically Sign and agree to the Electronic Debit Order / Credit Order Mandate: * By clicking the 'Signup Now' button, you confirm that you have read and agree to the OpenWeb Terms of Service. FREE Fibre Connection Totally Unlimited Fibre With Absolutely Free Setup
