WWM Support Request Log
UPDATE 30 JAN @ 14:40 The Telkom outage is still ongoing, however some clients have had their services restored. Engineers are attending. OpenWeb is working with Telkom to resolve the issue asap. TELKOM OUTAGE

Support Agent Ticket Request Log:

Please complete the below form in order to log a request with 2nd Tier Support. Please confirm all the details with the client before concluding the call:

Make sure you have the correct address as we will be contacting the client via email.

Once you click the Log Ticket button, a ticket will automatically be generated on our Support System. Please inform the client that a ticket number will be emailed to them and that we will respond via email shortly.

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