Uncapped and Unlimited 4G / 5G Data SIM / AirFibre
A Few Things to Note About *LTE-A Mobile Wifi
What is the FUP on the Uncapped LTE Data SIM?
There is no FUP on these packages at this stage.
Can I use the SIM card in my phone?
For the best performance, we would suggest you use the SIM in a router, however, this SIM will work in a phone (coverage dependent).
Are speeds guaranteed?
Due to the nature of Wireless (LTE) technology, speeds are reliant on many factors. It is therefore that OpenWeb cannot guarantee your speed. If you are experiencing slow speeds, kindly move the router around your house. A different spot may be closer to the tower you are using and improve speed and stability.
I have used up my data, can I topup?
You most definitely can! Simply drop our OpenWeb LTE Service Champions a mail on [email protected] to get you loaded up. Alternatively, login to our client panel here and topup instantly with a credit card: https://home.openweb.co.za
Are there any contracts?
Unless otherwise stated when you signup (it will clearly be advertised), all plans are month to month with a calendar months cancellation notice requirement.
What happens when I move? Can I use my LTE-A service at another location?
The great thing about the LTE-A Mobile Wifi product is that you can literally use it anywhere in South Africa where there is coverage. It is a truly mobile service.
I already have an LTE-A router, do I still have to pay the once off setup fee?
You can select a contract where we supply you with a router, or you can use your own 🙂
What speed will I get on the LTE-A Mobile Wifi service?
Speed is reliant on your coverage and which router you use. If your coverage is great, you will get great speeds. On Average users get between around 10Mbps and 50Mbps (on Capped plans). However, some routers are not true LTE-A routers (like the Huawei B315) – however, that has not been shown to affect speeds greatly.
For Uncapped plans, speed is limited to a maximum of the speed you have purchased.
Eg: Uncapped up to 10Mbps will give you a maximum of 10Mbps – but due to the nature of wireless technology, speed cannot be guaranteed.
What is LTE-A and what makes it so special?
LTE-A is the big brother of LTE. It works at around 3 to 5 times faster than normal LTE and is around 20 times more reliable and consistent.
What our clients have to say
I am very happy with my new mobile sim card product. I use no more than 100gb when commuting from home to work and back each month, so the low priced mtn option really appeals to me. I recommend for anyone who travels because this works great in a phone. I use a mobile router however because I keep my telkom sim in my phone. Works just as good! I will be sharing the results with my family as well because this is very convenient. The best part? NO CONTRACT like with other ISPS. praise be!
I have been using OpenWeb for the last 8 years. I have my 14 x branches across South Africa using a variety of ADSL & VDSL products from the company. I would just like to say thank you for being such a superb partner over the years. Oh and the gift you sent me for my birthday was such a surprise!
Guys, thank you so much for the help last week. Leon spent almost 3 hours on the phone with me trying to sort out my internet. Guess what, it was a fault on the router which we identified. I am so grateful for the wonderful service you provide. No company can match the level of care you have for your customers!
Hey OW, remember when I emailed you last week about the Fibre trucks installing Fibre in my area? Well, it turns out that the truck was for me! My new Fibre line is up and running and I am sitting here watching a download peak at 99.8Mbps! To say I am happy is an understatement of note! Best wishes, your customer for life, Rowan.