Anytime Uncapped LTE Data
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A Few Things to Note About *LTE-A Mobile Wifi
Are speeds guaranteed?
Due to the nature of Wireless (LTE) technology, speeds are reliant on many factors. It is therefore that OpenWeb cannot guarantee your speed. If you are experiencing slow speeds, kindly move the router around your house. A different spot may be closer to the tower you are using and improve speed and stability.
What is the FUP on the Uncapped LTE Data SIM?
There is no FUP on these packages at this stage.
I have used up my data, can I topup?
You most definitely can! Simply drop our OpenWeb LTE Service Champions a mail on [email protected] to get you loaded up. Alternatively, login to our client panel here and topup instantly with a credit card: https://home.openweb.co.za
*Is this a true LTE-A product?
Whether you get LTE or LTE-A depends on various factors. 1. You need a compatible LTE router. When you signup with OpenWeb on a contract, you have a choice between a Huawei B315 router, which is not LTE-A router but LTE, or a Huawei B618 router which is a true LTE-A router. Signal / Coverage can also affect true LTE-A speeds.
What happens when I move? Can I use my LTE-A service at another location?
The great thing about the LTE-A Mobile Wifi product is that you can literally use it anywhere in South Africa where there is coverage. It is a truly mobile service.
I already have an LTE-A router, do I still have to pay the once off setup fee?
You can select a contract where we supply you with a router, or you can use your own 🙂
What speed will I get on the LTE-A Mobile Wifi service?
Speed is reliant on your coverage and which router you use. If your coverage is great, you will get great speeds. On Average users get between around 10Mbps and 50Mbps speeds. However, some routers are not true LTE-A routers (like the Huawei B315) – however, that has not been shown to affect speeds greatly.
What is LTE-A and what makes it so special?
LTE-A is the big brother of LTE. It works at around 3 to 5 times faster than normal LTE and is around 20 times more reliable and consistent.
What our clients have to say
Guys, thank you so much for the help last week. Leon spent almost 3 hours on the phone with me trying to sort out my internet. Guess what, it was a fault on the router which we identified. I am so grateful for the wonderful service you provide. No company can match the level of care you have for your customers!
Hey OW, remember when I emailed you last week about the Fibre trucks installing Fibre in my area? Well, it turns out that the truck was for me! My new Fibre line is up and running and I am sitting here watching a download peak at 99.8Mbps! To say I am happy is an understatement of note! Best wishes, your customer for life, Rowan.