Full Speed, Unshaped Broadband Runs at the speed of your line!!
Capped ADSL that comes with all the trimmings
Transfer your ADSL line to us and collect 1000 Avios
Collect 1000 Avios for transferring your ADSL line to OpenWeb. Avios turns your everyday shopping into unforgettable experiences. To read through the Avios Terms of Service, kindly visit: http://openweb.co.za/avios-terms/
For OpenWeb / Avios queries, kindly email our dedicated Avios Helpdesk: email@example.com
Link your British Airways Executive Club with OpenWeb to collect Avios
Our easy to use client panel allows clients to add their British Airways Executive Club details. Now you can enjoy high speed internet access with OpenWeb and collect Avios with your British Airways Executive Club.
For any queries or for more info, kindly email our dedicated Avios Helpdesk: firstname.lastname@example.org
A Few Things to Note About Our Broadband Plans
Why do people love OpenWeb so much?
We are blushing a bit here. We feel that if you promise something, you must deliver. We promise only what we can deliver and over-deliver on! Our packages have been created to be easy to understand. We have tried to cut out all the technical jargon and make it a joy to own Broadband. So many ISP’s hide behind their technical terms and never really tell you what the account you are paying your hard earned cash for is capable of. We are open, honest and transparent about each of our products. We also believe our Support is pretty darn good. We invest in only the top technical staff that love our customers as much as we love you.
My question was not answered here, what can I do?
If you have any further questions, please email email@example.com
How do I know that my account has been cancelled?
You would receive a cancellation reference number; this number would then be used should you want to follow up on the progress of your cancellation.
I have high latency (ping) on my line, why is this?
High latency and packet loss is not caused by the Data account (OpenWeb account). Our network has not experienced latency or packet loss for a number of years now. Also, our shaping does not increase latency, ever.
High latency and / or packet loss is almost always caused by a fault on the Telkom side, or the client hardware side.
Kindly call Telkom on 10210 and have them further troubleshoot with you.
If this comes out clear, kindly try using a different router with a LAN cable directly connected to the router. Do not use Wifi during testing
What our clients have to say
Guys, thank you so much for the help last week. Leon spent almost 3 hours on the phone with me trying to sort out my internet. Guess what, it was a fault on the router which we identified. I am so grateful for the wonderful service you provide. No company can match the level of care you have for your customers!
Hey OW, remember when I emailed you last week about the Fibre trucks installing Fibre in my area? Well, it turns out that the truck was for me! My new Fibre line is up and running and I am sitting here watching a download peak at 99.8Mbps! To say I am happy is an understatement of note! Best wishes, your customer for life, Rowan.