There is currently an MTN network outage affecting clients. Engineers are working on a resolution. We thank you for your patience and apologize for the inconvenience
2. Insert MTN LTE SIM card into the router. Ensure the SIM card is the correct size and facing the correct direction
3. Switch on the router, waiting 10 minutes before restarting it to begin the provisioning process
4. After restarting, connect your laptop/PC via the LAN connection or via WIFI. Wifi name and password should be on a sticker on the underside of the router
5. Once Laptop or PC is connected open a web browser (Chrome, Firefox, Edge, etc.) Type in 192.168.8.1 in the address bar. The router will normally have a landing page address on the sticker underneath the router
6. Select the settings tab on the top menu it will prompt for username and password which should both by default be – Username: admin – Password: admin
7. Once into the settings page on the left-hand menu select “dial up” and under the drop down select “profile management:’
8. Select new profile and under name, type in: YourLTE and under APN: ws.yourfixedlte.fwa
9. Select save
10. Make sure the profile is selected from the drop-down menu and click apply
11. Please restart the device again
12. Connect to the internet
13. If connection fails, attempt steps 10 & 11 periodically over the next 24 hours
14. If still not connected after 24 hours, please contact us on [email protected]
